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Online Shop + CRM: Own Your Customer List, Not the Marketplace's
The outcome we build for: your own store, your own customers, and repeat orders you can drive yourself.
The problem
Small retailers selling through marketplaces pay a cut on every sale and never learn who bought. The customer belongs to the platform. Running a promotion to past buyers is impossible, because you don't have their details.
What we build
- Your own online shop: product catalogue, cart, Stripe checkout, order management
- CRM built in: every buyer becomes a customer record with their order history
- Repeat-order tools: send a WhatsApp or email campaign to past buyers: new arrivals, restocks, a loyalty discount
- Shipped in weeks, not months: one system, fixed scope, fast launch
What you get
- No marketplace commission on your own-store sales
- A customer list that grows with every order and is yours to keep
- Repeat sales you can trigger, instead of waiting for them
Why it works
Marketplaces are good for discovery. Your own store is where the margin and the relationship live. A CRM inside the shop turns one-time buyers into a list you can sell to again.
Is this right for your business?
If you sell physical products and want to stop renting your customers from a marketplace, talk to us about an online shop + CRM build.
Talk to us
First conversation is free. Tell us what’s eating your week.